Privacy Policy

The short version

• We collect what Avitl needs to work: your account, your profile, and what you log.

• We never sell your data, and we never use it for advertising.

• Avitl has no ads and no third-party tracking or advertising tools.

• Food and equipment photos you scan are analysed by AI. We do not keep the photos on our servers.

• You can access, correct, or delete your data at any time.

Information you give us

• Account details: your name and email, and your password (stored only in hashed form). If you use Sign in with Apple or Google, we receive the basic details they share with us, such as your name and email — if you choose Apple’s “Hide My Email”, we receive a private relay address instead.

• Profile details: age, gender, height, weight, goal weight, fitness goal, activity level, diet preference, and similar information you enter to personalise the app.

• Your logs: the meals and foods, water, workouts, and weight entries you record, plus foods, meals, equipment, and plans you create or save.

• Photos: food and gym-equipment photos you scan, nutrition labels you photograph, and any progress photos you add.

• Messages: anything you send us when you contact support.

Information collected automatically

• Steps: if you allow motion access, your iPhone counts your steps on the device, and Avitl saves your daily step total to show your activity and calories burned.

• Basic technical information needed to run the app, such as app version, device type, and time zone (so your “today” resets at your local midnight).

• Reminders: daily reminders are scheduled on your device.

We do not collect your precise location, contacts, or advertising identifiers, and we do not use analytics or advertising tools that track you across apps or websites. The avitl.com website does not use advertising or tracking cookies.

Your health & fitness data

Much of what you add to Avitl — your weight and body details, meals and nutrition, workouts, steps, and progress photos — relates to your health and fitness. We treat it as sensitive information and use it only to run the features you ask for: estimating your targets, generating meal and workout suggestions, and tracking your progress. We never sell it and never use it for advertising.

We handle your personal data in line with India’s Digital Personal Data Protection Act, 2023.

Avitl is a wellness and fitness app, not a medical service. Your data is not used to diagnose or treat any condition, and its estimates are not medical advice.

How we use your information

We use your information to:

• Provide and operate Avitl, including your account and sign-in.

• Estimate your calorie and macronutrient (protein, carbohydrate, and fat) targets and generate personalised meal suggestions, workout suggestions, and an estimated goal plan.

• Recognise food, equipment, and nutrition labels from the photos you scan, and look up products from the barcodes you scan.

• Track your progress, streaks, milestones, points, and rewards.

• Confirm and manage your subscription.

• Send you service emails, such as password-reset codes and account, trial, and subscription notices.

• Provide support, keep Avitl secure, prevent misuse, and improve the app.

As explained in our Terms, these outputs are estimates, not medical or professional advice.

AI processing

When you scan a food, a piece of gym equipment, or a nutrition label, the photo — and any description or correction you type — is sent to an AI service (a large language model) run by an external technology provider, to identify the item and estimate its details. For equipment scans we also send your fitness goal, training level, gender, and age, so the suggested exercises suit you. We never send your name, email, or other account details.

We do not keep your scan photos on our servers. We keep the result and a one-way fingerprint of the image, so scanning the same photo again is instant.

When you scan a barcode, only the barcode number is sent to a public product database to look up the product.

Photos

• Scan photos are analysed as described above and are not stored on our servers.

• Meal photos shown next to your logs are kept on your phone.

• Progress photos you add are stored securely with your account so you can compare them over time. They are private to you unless you choose to share or save them yourself.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run Avitl — cloud hosting and database services, AI services, and email delivery — strictly to perform those services for us.

• Apple and Google, when you use them to sign in or to buy a subscription.

• A public product database, which receives only the barcode numbers you scan.

• Authorities, where required by law or to protect rights and safety.

Our service providers may use your data only to provide their service to us.

Payments

Subscriptions are bought through the Apple App Store (or Google Play, where available) under the store’s own terms and privacy policy. We never see or store your card, UPI, or banking details; we receive only the information needed to confirm and manage your subscription.

Where your data is stored, and security

Your data is stored with reputable cloud providers whose servers may be located outside India. Information is encrypted in transit, and we take reasonable technical and organisational measures to protect it. No method of storage or transmission is completely secure.

Data retention and account deletion

We keep your information for as long as your account is active, and as needed to provide Avitl, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, it is deactivated immediately. If you sign back in within 30 days, it is fully restored. After 30 days, we permanently delete your account and personal data — including your profile, logs, photos, and saved items — except records we are required to keep by law. If you signed in with Apple, we also revoke Avitl’s access to your Apple ID. Copies in routine backups are removed in the normal course of our backup cycle.

Your choices and rights

You can view and update your profile and logs in the app, change your notification preferences, turn off motion (step) access in your phone’s settings, and delete your account at any time from the app.

You can also ask us for a copy of your data, to correct it, or to delete it, by emailing support@avitl.com. Premium members can additionally download PDF reports of their progress in the app.

Grievances: if you have a concern about how we handle your data, contact our grievance contact at support@avitl.com. We will respond as required by applicable law.

Age limit

Avitl is only for people aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe someone under 18 has provided us information, contact us and we will remove it.

International users

Avitl is operated from India. Your information may be processed in India and in the countries where our service providers operate. By using Avitl, you consent to this.

Changes to this Policy

We may update this Policy from time to time. We will change the “Last updated” date and, for significant changes, notify you in the app.

Contact us

Questions or requests about your privacy? Email us at support@avitl.com.